Terms & Conditions

Welcome to DP Transportation, By using our website and booking our services, you agree to the following Terms & Conditions.

Booking Services

Customers may book rides through our website, phone, text message, or contact form. All bookings are subject to driver and vehicle availability.

We reserve the right to refuse or cancel bookings when necessary.

Pricing & Payments

Prices may vary depending on distance, time, traffic conditions, waiting time, and special requests.

Payment can be made through approved payment methods offered by our service. Customers are responsible for providing accurate payment information.

Cancellations

Customers may cancel bookings; however, cancellation fees may apply for late cancellations or no-shows.

If a driver has already been dispatched, charges may still apply.

Delays & Service Availability

While we aim to provide timely service, we are not responsible for delays caused by:

  • Traffic conditions

  • Weather conditions

  • Road closures

  • Accidents

  • Events outside our control

Estimated arrival and travel times are not guaranteed.

Customer Responsibilities

Passengers are expected to:

  • Provide accurate booking information

  • Treat drivers and vehicles respectfully

  • Follow all safety instructions

  • Avoid illegal or unsafe behavior during rides

We reserve the right to refuse service to any passenger displaying abusive, unsafe, or unlawful behavior.

Lost Property

We are not responsible for lost or forgotten items left in vehicles. However, we will make reasonable efforts to help recover lost belongings.

Website Usage

All content on this website, including text, logos, and images, belongs to DP Transportation unless otherwise stated and may not be copied or reused without permission.

Some images and videos used on this website are sourced from royalty-free and copyright-free platforms and are used in accordance with their respective licenses.

Users may not misuse the website or attempt unauthorized access to our systems.

Privacy

Your use of our services is also governed by our Privacy Policy.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updated versions will be posted on this page.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

DP Transportation
Email: ride@dptransport.co
Phone: 8033547484 | 8034519074